> For the complete documentation index, see [llms.txt](https://docs.payrexx.com/merchant/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.payrexx.com/merchant/english/the-first-steps/account-verification.md).

# Account Verification

## Prerequisite for using Payrexx Pay and Payrexx Pay Plus

To access our in-house payment services, [Payrexx Pay and/or Payrexx Pay Plus](/merchant/english/payment-provider/payrexx-pay.md), you must have a verified Payrexx account.

Please note that only merchants registered in the following countries are eligible for account verification:

{% content-ref url="/pages/lYOlUHuszMQ4Z1VVjlNL" %}
[Country Availability](/merchant/english/payment-provider/country-availability.md)
{% endcontent-ref %}

## Complete Account Verification

To start the account verification process, log in to Payrexx and navigate in the merchant administration to Complete Account Verification. The following guide will help you complete the account verification process:

{% content-ref url="/pages/WLTCrkC5GbQKj6jr8iSm" %}
[Account Verification Guide](/merchant/english/the-first-steps/account-verification/account-verification-guide.md)
{% endcontent-ref %}

## Required Documents and Information

As a financial intermediary, we are required to identify your organisation and its representatives. For this reason, we require various documents related to your organisation and the involved individuals. You can find all relevant information in the following article:

{% content-ref url="/pages/NPmQJ4M8RaHwPanVr4pr" %}
[Documents and Information](/merchant/english/the-first-steps/account-verification/documents-and-information.md)
{% endcontent-ref %}

## Verification

After you have submitted all the required documents and information, our onboarding team will review your application as soon as possible.

{% hint style="info" %}
All applications received on business days before 4:00 PM will be processed the same day.
{% endhint %}

If we have any questions regarding your application, you will receive an email from our onboarding team promptly.


---

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