# VIVEUM E-Commerce

{% hint style="warning" %}
The integration of VIVEUM E-Commerce will no longer be available as of March 2026.
{% endhint %}

## General Information

VIVEUM is an international payment service provider based in Austria that enables merchants to integrate various payment methods, such as credit cards or e-wallets, into their online shop.

### Links <a href="#links" id="links"></a>

* [Log in](https://www.viveum.com/merchant-login/?lang=en) to VIVEUM
* VIVEUM[ Website](https://www.viveum.com/?lang=en)

## Features <a href="#features" id="features"></a>

### Payment types

The following features are available in the Payrexx merchant administration panel:

* ✅ One-time payment
* ✅ Refund
* ✅ Partial refund
* ❌ Recurring payments (Subscription)
* ❌ Tokenization
* ✅ Pre-authorization

### Payment methods

* ​<img src="https://1455115231-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MYJhU4qriZCz_Wxs0T0-887967055%2Fuploads%2FLSgFrcY9eaEIf1cP8bUX%2Fimage.png?alt=media&#x26;token=c9814913-d07d-46bc-b9df-6bc58c0d2f7c" alt="" data-size="line"> Visa
* ​​<img src="https://1455115231-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MYJhU4qriZCz_Wxs0T0-887967055%2Fuploads%2F1dXP9icgbwxqUgflOTV3%2Fimage.png?alt=media&#x26;token=16160c63-3551-4f0e-895d-e0a6a7b57b46" alt="" data-size="line"> Mastercard
* ​​<img src="https://1455115231-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MYJhU4qriZCz_Wxs0T0-887967055%2Fuploads%2FiWDYI5L9qTV23V5tHcr1%2Fimage.png?alt=media&#x26;token=b9d99053-931d-40f8-ac6d-7c1c85e11dc0" alt="" data-size="line"> American Express
* <img src="https://1455115231-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MYJhU4qriZCz_Wxs0T0-887967055%2Fuploads%2FuhS4T1LK8mooZdt64OKV%2Fimage.png?alt=media&#x26;token=e6b5ed29-917d-444d-baea-c9a0fb41104a" alt="" data-size="line"> eps
* <img src="https://1455115231-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MYJhU4qriZCz_Wxs0T0-887967055%2Fuploads%2F9EcmhDkL8h8bOjJjCIOd%2Fimage.png?alt=media&#x26;token=24f19855-08b0-4dae-ae99-52a20d9576db" alt="" data-size="line"> PayPal

## Country Availability

VIVEUM E-Commerce is available to merchants from all countries.

## Setup <a href="#setup" id="setup"></a>

Please follow the instructions below to integrate VIVEUM E-Commerce as an external payment provider in Payrexx.

### Configuration of VIVEUM

* If you do not yet have an e-payment account with VIVEUM, please [apply](mailto:sales@viveum.com) for one.
* Once the account has been created, VIVEUM will send you an email containing your connection details. You will need these in the next step.

### Configuration of Payrexx

{% hint style="info" %}
Make sure you're [logged in](https://login.payrexx.com/) to your Payrexx account before you begin. If you don’t have a Payrexx account yet, you can [register](https://signup.payrexx.com/) now.
{% endhint %}

* Navigate to **Payment Providers** in the main menu of your Payrexx account.
* Click on "Show" under "Credit cards and debit cards".
* Click on "Setup" next to VIVEUM (E-Commerce):

<div align="left"><figure><img src="https://1455115231-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MYJhU4qriZCz_Wxs0T0-887967055%2Fuploads%2FUAeKKF7iJvjHNKgeqspP%2Fimage.png?alt=media&#x26;token=dd93559c-22db-4a7d-ba64-e9c1c60f922f" alt=""><figcaption><p>Starting the integration of VIVEUM E-Commerce with Payrexx</p></figcaption></figure></div>

* If you do not yet have an account with VIVEUM, you can create one in the next step. Otherwise, please select "No, not now":

<div align="left"><figure><img src="https://1455115231-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MYJhU4qriZCz_Wxs0T0-887967055%2Fuploads%2FQRyHkKSyIXYAEF9BkVv1%2Fimage.png?alt=media&#x26;token=401d392b-0f6f-4f04-8d11-69028cfacd79" alt=""><figcaption><p>Option to create an account with VIVEUM</p></figcaption></figure></div>

* You will be redirected to the VIVEUM E-Commerce configuration page, where you can make the following settings:

<div align="left"><figure><img src="https://1455115231-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MYJhU4qriZCz_Wxs0T0-887967055%2Fuploads%2FEwc1zzcWUwRXfktMQMoE%2Fimage.png?alt=media&#x26;token=2797f044-db34-45be-b0ab-48168890321f" alt=""><figcaption><p>Configuration of VIVEUM E-Commerce in Payrexx</p></figcaption></figure></div>

1. **Mode:** Select "Test" to be able to test the integration.
2. **Add/remove payment methods:** Click the button to add additional payment methods as desired. The selected payment methods will then appear below.
3. **Payment methods:** Activate the payment methods you would like to offer your customers.
4. **Currencies:** Define the currencies in which customers can pay you.
5. **Edit fees:** Enter the respective fee for each currency as specified in your contract with VIVEUM.
6. **Production account settings:** Leave these fields empty for now.
7. **Test account settings:** Enter the PSPID, the SHA-IN signature, and the SHA-OUT signature from your VIVEUM account for test mode.

Don't forget to click the green save button at the bottom of the page to complete the configuration.

### Switching to production mode

Once the setup of your live account with VIVEUM E-Commerce is complete, you can change the mode to "Live", remove the Entity ID and Access Token from "Test Account Settings", and enter the Entity ID and Access Token provided by VIVEUM for the live account under "Live Account Settings".

{% hint style="success" %}
The setup of VIVEUM E-Commerce in Payrexx is now complete. You can now accept live payments from your customers.
{% endhint %}