# iDEAL

## General Information

The online payment system iDEAL allows customers to shop online and make payments directly from their bank accounts. Transactions are processed in real-time, with both the customer and the merchant receiving an immediate payment confirmation.

In the Netherlands, iDEAL is one of the most popular payment methods. It is also used for international payments, making it an attractive payment option for merchants across Europe.

### Links

* Information about iDEAL on the [Payrexx](https://payrexx.com/en/ideal) website
* [iDEAL](https://www.ideal.nl/en/) website

## Features

### Payment types

* ✅ One-time payment
* ✅ Refund
* ✅ Partial refund
* ❌ Pre-authorization
* ❌ Tokenization
* ❌ Recurring payments (Subscription)

## Country Availability

iDEAL is available within [Payrexx Pay Plus](https://docs.payrexx.com/merchant/english/payment-provider/payrexx-pay). The payment method is therefore available to merchants based in :flag\_ch: Switzerland, :flag\_li: Liechtenstein, :flag\_at: Austria, :flag\_de: Germany, :flag\_it: Italy, :flag\_fr: France, :flag\_lu: Luxembourg, :flag\_dk: Denmark, and :flag\_bg: Bulgaria:

{% content-ref url="../../country-availability" %}
[country-availability](https://docs.payrexx.com/merchant/english/payment-provider/country-availability)
{% endcontent-ref %}

## Fees

The transaction fees vary depending on the Payrexx [plan](https://docs.payrexx.com/merchant/english/account/settings/plan-and-billing) you choose. For more information, please refer to our [pricing overview](https://payrexx.com/en/prices).

## Setup

{% hint style="info" %}
Please note that you must be [logged](https://login.payrexx.com/en) in to Payrexx before you begin. If you do not have an account yet, please [register](https://signup.payrexx.com/en/email-validation/) with Payrexx.
{% endhint %}

To receive payments via iDEAL, you simply need to activate the payment method in your Payrexx account. Follow these steps:

* Navigate to **Payment Providers** in the main menu of your merchant administration.
* Click on "Configure" next to Payrexx Pay Plus:

<div align="left"><figure><img src="https://1455115231-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MYJhU4qriZCz_Wxs0T0-887967055%2Fuploads%2FtA4sGA5EMewoyxJG8Arn%2Fimage.png?alt=media&#x26;token=1d3bf564-9094-4a03-bbd3-fa5941ab8e2f" alt=""><figcaption><p>Starting the configuration of Payrexx Pay Plus</p></figcaption></figure></div>

* Scroll down a bit and check the box next to "iDEAL":

<div align="left"><figure><img src="https://1455115231-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MYJhU4qriZCz_Wxs0T0-887967055%2Fuploads%2FW51Q45X9pzetAFTngGg5%2Fimage.png?alt=media&#x26;token=b085cb40-0a7b-4eb2-a1a1-b4094c2fbfa4" alt=""><figcaption><p>Activation of the payment method "iDEAL" in Payrexx Pay Plus</p></figcaption></figure></div>

* Complete the configuration by clicking "Save" at the bottom right of the page.

{% hint style="success" %}
The payment method is activated. Your customers can now pay with iDEAL.
{% endhint %}

## Payment with iDEAL From The Customer's Perspective

In this section, you will learn how a payment with iDEAL works.

1. The customer fills in the required fields and selects the payment method "iDEAL":

<div align="left"><figure><img src="https://1455115231-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MYJhU4qriZCz_Wxs0T0-887967055%2Fuploads%2Fd5ndM1DWy0D4A6H2CSZe%2Fimage.png?alt=media&#x26;token=152bc339-39fb-47b0-8f6b-f70bad3b3d1d" alt="" width="402"><figcaption><p>Selecting the payment method "iDEAL"</p></figcaption></figure></div>

2. The customer provides their email address and the name associated with their bank account, then clicks the green "Pay" button:

<div align="left"><figure><img src="https://1455115231-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MYJhU4qriZCz_Wxs0T0-887967055%2Fuploads%2FzJViQBiAyjfCJy6e0ZFD%2Fimage.png?alt=media&#x26;token=e4c32c26-d114-415b-ad14-93ba253c503c" alt="" width="402"><figcaption><p>Triggering the payment in Payrexx</p></figcaption></figure></div>

3. Payrexx redirects the customer to the iDEAL website. The customer has two options there:
   1. Scan the displayed QR code using their bank's app and complete the payment
   2. Select their bank, log in, and pay through online banking

<div align="left"><figure><img src="https://1455115231-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MYJhU4qriZCz_Wxs0T0-887967055%2Fuploads%2FTx8f6Mn1bYGV4GeW4Cun%2Fimage.png?alt=media&#x26;token=6e34ea49-9162-4837-895c-0e8030d8b583" alt=""><figcaption><p>Continue and complete the payment in the customer's online banking system</p></figcaption></figure></div>