TWINT

General

TWINT is a mobile payment platform from Switzerland that allows users to make payments, settle invoices, and send money via their smartphones.

Links

• Information about TWINT on the Payrexx website

• TWINT website

Features

Payment types

• ✅ One-time payment

• ✅ Refund

• ✅ Partial refund

• ✅ Recurring payments (Subscriptions)

• ✅ Tokenization

• ✅ Pre-authorization

TWINT "Pay later"

TWINT "Pay later" is TWINT's Buy Now Pay Later (BNPL) payment solution. In the following article, you will learn how TWINT "Pay later" works and how to activate the feature:

Fees

The Visa transaction fees vary depending on the Payrexx plan you choose. For more information, please refer to our pricing overview.

Setup

To receive payments via TWINT, you simply need to activate the payment method in your Payrexx account. Follow these steps:

• Navigate to Payment Providers in the main menu of your merchant administration.

• Click on "Setup" or "Configure" next to Payrexx Pay:

• Scroll down a bit and check the checkbox next to "TWINT":

• Complete the configuration by clicking "Save" in the bottom-right corner of the page.

Payment with TWINT from the Customer's Perspective

When a customer wants to pay with TWINT, the process works as follows:

1. The customer selects TWINT from the available payment methods:

1. Payrexx redirects the customer to the TWINT website. There, the customer has two options:

   1. Scan the displayed QR code with the camera and complete the payment.

   2. Enter the displayed payment code and complete the payment.

Frequently Asked Questions about TWINT

Missing customer information in TWINT transactions

For payments made via TWINT, it is possible that the transaction details do not indicate who the payment is from:

This occurs because TWINT does not require customers to provide personal data during the payment process.

To ensure that you can correctly assign TWINT payments to the corresponding customer, it is important to collect the necessary customer information yourself. Depending on whether you have integrated Payrexx into your e-commerce shop or are using one of our e-commerce tools, we recommend the following approach:

Integration into an e-commerce shop

Collect the required customer details during the checkout process on your website. This information will be transmitted to Payrexx via API and will be visible in the transaction details.

Pages tool

1. Navigate to the "Form Fields" tab in the "Pages" tool.

2. Select the required contact information by checking the corresponding boxes.

3. Mark any information that is essential as a mandatory field.

Paylink tool

1. In the "Paylink" tool, select the required contact information on the right-hand side under the "Form Fields" section by checking the corresponding boxes.

2. Mark any information that is essential as a mandatory field.

QR Pay tool

In the "QR Pay" tool, go to the advanced settings and select the required contact information by checking the corresponding boxes:

Terminal tool

In the "Terminal" tool, go to "Form Fields" and select the required contact information by checking the corresponding boxes:

Donation tool

1. In the "Donation" tool, navigate to the "Contact Information" tab.

2. On the right-hand side, select the required contact details by checking the corresponding boxes.

3. Mark any information that is absolutely essential as a mandatory field.