# eps ## General Information The payment system eps (Electronic Payment Standard) is one of the most popular payment methods in Austria, but it is also accepted by merchants in Germany and Switzerland. Customers make payments directly through their bank accounts and in real-time. ### Links * Information about eps on the [Payrexx](https://payrexx.com/en/eps) website * Website of [eps](https://eps-ueberweisung.at/) ## Features ### Payment types * ✅ One-time payment * ✅ Refund * ✅ Partial refund * ❌ Pre-authorization * ❌ Tokenization * ❌ Recurring payments (Subscription) ## Country Availability The payment method eps is available within [Payrexx Pay Plus](https://docs.payrexx.com/merchant/english/payment-provider/payrexx-pay). It is therefore available to merchants based in :flag\_ch: Switzerland, :flag\_li: Liechtenstein, :flag\_at: Austria, :flag\_de: Germany, :flag\_it: Italy, :flag\_fr: France, :flag\_lu: Luxembourg, :flag\_dk: Denmark, and :flag\_bg: Bulgaria: {% content-ref url="../../country-availability" %} [country-availability](https://docs.payrexx.com/merchant/english/payment-provider/country-availability) {% endcontent-ref %} ## Fees The transaction fees vary depending on the Payrexx [plan](https://docs.payrexx.com/merchant/english/account/settings/plan-and-billing) you choose. For more information, please refer to our [pricing overview](https://payrexx.com/en/prices). ## Setup {% hint style="info" %} Please note that you must be [logged](https://login.payrexx.com/en) in to Payrexx before you begin. If you do not have an account yet, please [register](https://signup.payrexx.com/en/email-validation/) with Payrexx. {% endhint %} To receive payments via eps, you simply need to activate the payment method in your Payrexx account. Follow these steps: * Navigate to **Payment Providers** in the main menu of your merchant administration. * Click on "Configure" next to Payrexx Pay Plus:

Starting the configuration of Payrexx Pay Plus

* Scroll down a bit and check the box next to "eps":

Activation of the payment method "eps" in Payrexx Pay Plus

* Complete the configuration by clicking "Save" at the bottom right of the page. {% hint style="success" %} The payment method is activated. Your customers can now pay with eps. {% endhint %} ## Payment From The Customer's Perspective In this section, you will learn how a payment with eps works. 1. The customer fills in the required fields and selects the payment method "eps":

2. The customer provides their email address and the name associated with their bank account and clicks the green "Pay" button:

3. Payrexx redirects the customer to the eps website (in German):

4. From the list of available banks, the customer selects their bank:

Selecting the bank through which the customer wants to make the payment

5\. The customer clicks on "Fortsetzen" which means "Continue":

Proceeding with the payment in the customer's online banking

6\. The customer is redirected from eps to their bank, where they can log in and complete the payment. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.payrexx.com/merchant/english/payment-provider/payrexx-pay/payment-methods/eps.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.