Purchase on Invoice

Using the "Purchase on Invoice" payment method within Payrexx Pay, automatic invoices with Swiss QR Code can be sent. The payment status is automatically updated in the Payrexx backend.

For more information about invoices, please visit the Payrexx website.

Payment Process

When "Purchase on Invoice" is selected as the payment method, Payrexx sends an invoice to the customer's email address. The invoice contains the bank details and a reference ID for your Payrexx instance.

The bank details on the invoice are not yours but those of Payrexx. This is because the amount is first transferred to your Payrexx account and then paid out to your bank account.

Incoming payments are reconciled with the transaction overview in Payrexx each morning. Once a payment is confirmed, the payment status changes from "pending" to "confirmed". The amount is then transferred to you with the next payout.

Features of the "Purchase on Invoice" payment method

✅ Automatic payment status update (visible in the Payrexx backend)

✅ Automatic creation and email delivery of invoices

✅ Invoice payable with Swiss QR Code

✅ Payout only after payment is received

❌ Credit check

❌ Refunds directly through Payrexx possible

Fees

The Visa transaction fees vary depending on the Payrexx plan you choose. For more information, please refer to our pricing overview.

Setup

• Activate the Payrexx Pay payment provider under Payment Providers > Payrexx Pay > Configure.

• Check the box for the "Purchase on Invoice" payment method:

• After activation, please click on "Change settings."

• A new window will open where you can configure your settings.

• These settings include automatic reminders and the text for notifications to recipients. You can also update your business information.

• Save your settings as well as your selection of payment methods within Payrexx Pay.

Application

1. The customer selects the "Purchase on Invoice" payment method by clicking on the icon.

1. The customer enters his email address and other contact details.

1. Once the payment is completed, the following message will appear:

1. The customer receives the invoice by email and can settle it using the Swiss QR code.

Payment Status Is Not Updating

If the payment status in Payrexx is not updating even though the customer has made a payment, it is usually because the customer did not use the payment options specified on the invoice but chose a different method instead. In this case, the system cannot update the payment status.

If you have received the customer's payment, but the system still marks it as "open," please proceed as follows:

1. Navigate to Payments > Transactions and locate the relevant transaction.

2. Click on the transaction to open the details view.

3. Click on "Cancel":

1. The transaction will remain in the system, but its status will change from "open" to "cancelled." As a result, no further payment reminders will be sent.