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Stripe

This article explains how to integrate Stripe as an external payment provider in Payrexx to receive payments.

General Information

Stripe is an online payment service provider that enables merchants to accept payments from their customers over the internet. Stripe supports a wide range of payment methods and currencies, allowing businesses to serve customers around the globe.

Links

Features

Payment types

  • ✅ One-time payment

  • ✅ Refund

  • ✅ Partial refund

  • ✅ Recurring payments (Subscription)

  • ✅ Pre-authorization

  • ✅ Tokenization

Payment methods

  • ​​ Mastercard

  • ​ Visa

  • American Express

  • Apple Pay

  • Alipay

  • Klarna

  • iDEAL

  • SEPA Debit Direct

  • Bancontact

  • giropay

You can find the complete list of payment methods offered by Stripe in your Payrexx account under Payment Providers > Stripe.

Country Availability

Click the following link to find out whether Stripe is available in your country:

LogoAvailable Countries: Find Stripe in Your Country | Stripestripe

Setup

Please follow the instructions below to integrate Stripe as an external payment provider in Payrexx.

Configuration of Payrexx

Make sure you're logged in to your Payrexx account before you begin. If you don’t have a Payrexx account yet, you can register now.

  • In the main menu of your merchant administration, navigate to Payment Providers.

  • Under "Credit cards and debit cards", click "Show".

  • Next to Stripe, click "Setup":

Starting the Stripe setup in Payrexx

  • In the next step, specify whether you already have a Stripe account or not:

Initiating the connection between your Stripe account and Payrexx

  • You will now be redirected to Stripe:

Redirect from Payrexx to Stripe

  1. If you already have a Stripe account, select it by clicking the radio button next to the account name.

  2. Then click "Connect" to link the account to Payrexx. If you do not yet have a Stripe account, you can create one now by clicking "Create a new account".

Configuration of Stripe

Once the two accounts are connected, you can define the payment methods you would like to offer your customers within the Stripe Dashboard. To do so, follow these steps:

  • In the main menu, click Connected Accounts.

  • Select the desired account.

  • Switch to the "Payment Methods" tab.

  • In the following view, you will see all available payment methods, grouped by categories such as cards, wallets, and others:

Available payment methods in Stripe

  • Click the plus icon next to the payment method you wish to activate to display additional details:

Detailed view of a payment method in Stripe

  1. On the left-hand side, you can see which payment features are supported by the selected payment method.

  2. By clicking the button, you can activate (On) or deactivate (Off) the payment method.

Information about specific payment methods

SEPA Direct Debit

To receive payments via this direct debit method, you need a so-called Creditor Identifier (Creditor ID). This ID is submitted to the respective bank along with your direct debit mandate and confirms that your business is authorized to withdraw funds from the customer’s account. Further information is available on the Stripe website.

Apple Pay

If you want to accept payments via Apple Pay through Stripe, please refer to the following article:

LogoApple Pay

If you would like to activate Apple Pay in your Stripe account, this guide contains valuable information.

Payouts

Important notes

Payouts to your bank account are processed in accordance with Stripe's guidelines.

It is crucial to provide accurate payout details and select the correct business type when registering with Stripe:

  • Sole proprietors are considered natural persons: As a result, payouts are always issued in the name of the designated Company Representative registered with Stripe. The linked bank account must therefore be in this person's name — not the company name.

  • Legal entities such as GmbH or AG are considered legal persons: In this case, payouts are issued in the registered company name. The associated bank account must be under the company’s name — not under an individual’s name.

Stripe will only initiate payouts once your account has been successfully verified.

When and how are payouts made?

After a customer successfully completes a purchase, the payment is reviewed by Stripe, the credit card acquirer. During this process, security checks are performed. This typically takes at least seven days.

Once the review is complete, the funds are credited to your Stripe account and then transferred to your bank account. You can define the payout frequency and schedule in your Stripe account settings:

LogoReceive payouts

Amounts greater than CHF/EUR 25.00 are transferred to your bank account within a few days. Amounts below CHF/EUR 25.00 will only be paid out once your total Stripe balance reaches that threshold. This may only occur after multiple transactions, depending on your sales volume.

Where are the funds sent?

Funds are transferred from your Stripe account to the bank account you have registered with Stripe.

FAQ About Stripe

How are transaction fees paid?

The transaction fees charged by Stripe are deducted directly from each transaction. For the transaction fees charged by Payrexx, you will receive an invoice — either once the accumulated fees reach a total of CHF/EUR 10.00, or once they have reached CHF/EUR 5.00 and the first transaction dates back at least 90 days.

Payrexx fees vary depending on your plan and range between 0.5% and 0.2% per transaction. Once you have paid your transaction fees once via credit card, all future fees will be automatically charged.

How does Stripe handle invalid cards and orders?

Stripe helps prevent fraud by detecting suspicious activity. For example, Stripe declines transactions for repeated or duplicate orders. In addition, Stripe collaborates with global partners and credit card networks to monitor and combat fraud on a broader scale. You can find more information about fraud prevention on the Stripe website.

Who handles disputes related to Stripe?

If you have questions or issues regarding disputed payments or chargebacks, please contact Stripe directly by emailing [email protected].

Useful information about disputes and fraud prevention can also be found on the Stripe website.

Which currencies can I use?

Stripe supports over 135 currencies worldwide. The number of currencies available to you depends on the country in which your bank account is located. For more information about supported currencies, please refer to the Stripe website.

How much do refunds cost?

Refunds are free with Stripe: When you issue a refund, Stripe credits the transaction fee back to your bank account. Further details about how refunds are processed can be found on the Stripe website.

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