# Processing Payments

{% hint style="info" %}
To begin, log in to the Tap to Pay app by entering your email address and password.
{% endhint %}

## Processing Payments

At the bottom of the screen, select the **Sale** menu option to access the payment section:

<div align="left"><figure><img src="/files/6EOsbVhlBhgkBtydKlHm" alt="" width="375"><figcaption><p>Accessing payments in the Tap to Pay app</p></figcaption></figure></div>

With the Tap to Pay app by Payrexx, you can accept payments via credit and debit cards, as well as TWINT.

### Payment with credit or debit card

To accept card payments with [Visa](/merchant/english/payment-provider/payrexx-pay/payment-methods/visa.md) or [Mastercard](/merchant/english/payment-provider/payrexx-pay/payment-methods/mastercard.md), follow these steps:

1. Navigate to **Sale** in the app.
2. Tap on **Tap to Pay** at the top of the screen and select "Visa/Mastercard."
3. Enter the amount to be paid using the keypad.
4. Press the blue "Confirm" button.

<div align="left"><figure><img src="/files/v1BGCkGACIN9BGxD71Z9" alt="" width="188"><figcaption><p>Creating a card payment</p></figcaption></figure></div>

In the next step, you can allow the customer to enter a tip. The following options are available:

1. The customer can choose a percentage tip of 5%, 10%, or 15%.
2. Alternatively, the customer can enter a specific amount in CHF using the keypad.
3. To complete the process, the customer should press the blue "Tip" button.
4. If the customer does not wish to leave a tip, they can press "Skip".

<div align="left"><figure><img src="/files/CxF3wAvtvtIp5yzx3DEW" alt="" width="188"><figcaption><p>Entering a tip</p></figcaption></figure></div>

{% hint style="info" %}
You can determine whether the tip function is available in the [settings](/merchant/english/taptopay/tap-to-pay-settings.md).
{% endhint %}

In the next step, the customer completes the payment by placing their card on the NFC chip of the device and entering their PIN code for confirmation:

{% hint style="info" %}
Please note that the location of the NFC chip varies by device (e.g., on the back at the top or on the side of the device).
{% endhint %}

<div align="left"><figure><img src="/files/gqs3w0fOCIGobNoDHVfe" alt="" width="188"><figcaption><p>Processing a payment</p></figcaption></figure></div>

After the payment is successfully completed, the following message will appear on the device:

<div align="left"><figure><img src="/files/A8I7qfG31QJQbR3CUwhF" alt="" width="188"><figcaption><p>Completing the payment</p></figcaption></figure></div>

If desired, the customer can now request a receipt and have it sent via email or SMS.

At the end, press "Close" to complete the process.

### Payment with TWINT

To accept a payment via [TWINT](/merchant/english/payment-provider/payrexx-pay/payment-methods/twint.md), follow these steps:

1. Navigate to **Sale** in the app.
2. Tap on **Tap to Pay** at the top of the screen and select "TWINT".
3. Enter the amount to be paid using the keypad.
4. Press the blue "Confirm" button.

## Entering a Tip

In the next step, you can give the customer the option to add a tip. The following options are available:

1. The customer can choose a percentage tip of 5%, 10%, or 15%.
2. Alternatively, the customer can enter a specific amount in CHF using the keypad.
3. To complete the process, the customer should press the blue "Tip" button.
4. If the customer does not wish to leave a tip, they can press "Skip".

<div align="left"><figure><img src="/files/XyPdBzRFnsXsJZJ2UPfU" alt="" width="188"><figcaption><p>Entering a tip</p></figcaption></figure></div>

{% hint style="info" %}
If the tip function is not available, you can enable it in the settings.
{% endhint %}

In the next step, the customer completes the payment by scanning the displayed QR code using their TWINT app.

<div align="left"><figure><img src="/files/XMGW4brEzUnxf1oCFR0B" alt="" width="188"><figcaption><p>Processing the payment</p></figcaption></figure></div>

After the payment is successfully completed, the following message will appear on the device:

<div align="left"><figure><img src="/files/1VJp2HvGGc4uKDZxxwQ0" alt="" width="188"><figcaption><p>Completing the payment</p></figcaption></figure></div>

## Sending a Receipt

If desired, the customer can now request a receipt and have it sent via email or SMS.

At the end, press "Close" to complete the process.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.payrexx.com/merchant/english/taptopay/processing-payments.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
