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  • Release Notes
    • Release Notes 2025
      • Release 2025.04
      • Release 2025.02
    • Release Notes 2024
      • Release 2024.11
      • Release 2024.09
      • Release 2024.07
      • Release 2024.05
      • Release 2024.03
      • Release 2024.01
    • Release Notes 2023
      • Release 2023.12
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On this page
  • New features
  • Annual account statement for Payrexx Pay and Payrexx Pay Plus
  • Optimizations
  • Submitting evidence of disputes directly in the merchant backend
  • Labeling of payment methods in test mode with "Test" label
  • Reason for failed payments
  • New form field "Date of birth" in the Paylink tool

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  1. Release Notes
  2. Release Notes 2024

Release 2024.01

Discover all the new features, enhancements, and updates that Payrexx implemented at the beginning of 2024 on this page.

Last updated 8 months ago

Was this helpful?

At the beginning of 2024, we introduced exciting new features and optimizations in Payrexx, which we present to you in this article.

New features

With the January release, there is now an annual account statement for and .

Annual account statement for Payrexx Pay and Payrexx Pay Plus

The account statement for the year 2023 for the payment providers Payrexx Pay and Payrexx Pay Plus will be available in the merchant backend from February 1.

From now on, merchants will receive the account statements annually and can download them in the Payrexx backend.

Optimizations

Among other things, more information on payment methods and transactions will be added to the merchant dashboard.

Submitting evidence of disputes directly in the merchant backend

Labeling of payment methods in test mode with "Test" label

Payment methods that are in test mode are now marked with a "Test" label in the merchant backend. As a merchant, you can therefore clearly see which payments have been made in test mode.

These labels are visible in the terminal, on the payment pages, in the transaction e-mails and in the transaction overview.

You can find out more about test mode and test payments here:

Reason for failed payments

For unconfirmed or canceled transactions, the possible reason is now displayed in the merchant backend so that merchants can better understand the status of the failed payment.

This information is based on the information available to us, such as a message like "insufficient funds on this credit card".

You can find out more about the status of a payment here:

New form field "Date of birth" in the Paylink tool

In the Paylink tool, you can now add an additional field "Date of birth" to ask the age of customers. This field can also be defined as a mandatory field.

You simply select the form fields when creating a paylink.

You can find out how to create a paylink here:

In addition to the functions and optimisations mentioned, some bug fixes have also been made to optimise usability.

If you have any questions, please do not hesitate to contact us.

Merchants can now submit evidence for any type of directly in the merchant backend to simplify the process. Merchants are also informed directly in the backend that evidence can be submitted.

dispute
Payrexx Pay Plus
Payrexx Pay
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Notice regarding the annual account statement available for download in the Payrexx backend
Information about an open dispute with a reminder for the merchant to submit evidence
Transactions marked as test payments in the merchant backend
Failed payment with the associated reason (highlighted in red)