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QR Pay

In this article, you will learn how to use the e-commerce tool “QR Pay” to create QR codes that allow your customers to make payments to you.

With the e-commerce tool "QR Pay", you can generate QR codes that your customers can scan using their smartphone camera or the TWINT app to pay easily, securely, and quickly.

You can place the QR codes in advertisements, mailings, and various other communication materials, or order our practical stickers and table displays.

Features

  • ✅ Configurable QR code

  • ✅ Downloadable QR code

  • ✅ Scanning via smartphone or TWINT app

  • ✅ Support for multiple payment methods

  • ✅ Unlimited validity

  • ✅ Various Look & Feel profiles

  • ✅ Practical stickers and table displays

  • ❌ Purpose selectable by the customer

Payment methods

Your customers can use all payment methods that you have activated in your Payrexx account to make payments.

Creating a QR Code

  • To create a QR code, navigate to QR Pay in the merchant administration of your Payrexx account.

  • Click on the button.

  • Then configure the following settings for your QR code:

Configuration a QR code in Payrexx

  1. Title: This text will be displayed on the stickers, table displays, and in the payment confirmation.

  2. Amount type: Choose between a fixed amount, a minimum amount, and an open amount:

    • A fixed amount is suitable when you are selling a product or service with a clearly defined price.

    • A minimum amount can be useful for donations or if you want to give the customer the option to pay more voluntarily for a product or service (tip).

    • Select open amount if the customer should choose the amount to pay.

  3. Currency and amount: Select the currency and the amount (only for "Fixed amount” and "Minimum amount"). This setting cannot be changed later.

  4. Supports TWINT scan: Specify whether the QR code can be scanned using the TWINT app in addition to the smartphone camera. This setting is enabled by default if you have a verified Payrexx account. Once the QR code is created, this setting cannot be reversed.

Please note that scanning with the TWINT app is only available for merchants in 🇨🇭 Switzerland.

  1. Form fields: The form fields you enable with the checkbox must be completed by the customer during the payment process.

    1. If you activate the "Purpose" field, the customer can provide a custom payment purpose.

    2. The content of the general terms and conditions and privacy policy can be defined under Settings > Legal. If you enable the the two fields, the customer must accept them.

Accepting GTC and privacy policy

Please note that TWINT does not require customer data. If you accept TWINT payments, we recommend collecting the necessary customer information by enabling the corresponding form fields so that payments can be assigned to the correct customers.

  1. Notification when payment is received: By checking the "Add recipient" box, you can define additional email addresses to be notified when a payment is received for the selected QR code. Further notification settings can be found under Settings > Notifications.

  2. Look & Feel: Customize the visual appearance of the payment page and payment confirmation by selecting the desired Look & Feel profile.

  3. Payment service provider: Specify which payment providers should be available to the customer for making a payment.

  4. Generate QR code: Click the green button to create the QR code.

Download QR Code and QR Poster

After creating the QR code, the following information will be displayed on the screen. You also have the option to download the QR code and the QR poster in A5 format.

Details of the created QR code

  1. View and edit payment page: Click on "View Payment Page" to see what the customer sees after scanning the QR code. Click "Edit" to modify the QR code settings.

  2. Payments and revenue: Once the QR code generates transactions, they will be displayed here.

  3. Scan with: Indicates which methods customers can use to scan the QR code.

  4. QR code: Click 2Download" to save the QR code as a PNG or SVG file.

  5. A5 QR poster: Click "Download" to save the QR code poster as a PDF in A5 format.

  6. Order stickers and table displays: Click "Order now" to order stickers and/or a table display.

  7. Properties: View additional settings for the QR code.

  8. Delete: Click the red button to permanently delete the QR code.

Order Stickers and Table Displays

Stickers and table displays can only be ordered by merchants in 🇨🇭 Switzerland with a verified Payrexx account.

  • To order stickers or table displays, navigate to QR Pay in the merchant administration of your Payrexx account.

  • Click on the desired row to open the corresponding QR code:

Click on the row to open the QR code

  • Scroll down to "Order stickers and table displays" and click "Order now":

Start ordering stickers and table displays

  • Fill out the order form:

Complete the order for stickers and table displays

  1. My order includes: Select whether you want to order stickers and/or the table display.

  2. Delivery: Enter the address where you would like the stickers and table display to be delivered.

Click "Order with costs" to complete the order.

Costs

The order includes:

  • 3 × QR code stickers (6 × 10.5 cm) and 3 instruction stickers

  • 2 × foldable table displays (14.6 × 19 cm) – optional

The first order is free of charge. Your order will be delivered by post within 3–9 business days.

Table display and QR code sticker

Contact us by email at [email protected] if you require a larger quantity of stickers or table displays.

Tips and tricks for stickers

  • Choose a highly visible position for the stickers.

  • The stickers are weatherproof, but exposure to rain and sun will cause them to age faster. Therefore, it's best to select a somewhat sheltered location to extend the lifespan of the stickers.

  • Clean the surface before applying the stickers.

  • Gently press the edges and corners to ensure the stickers stay in place later on.

  • Place the explanatory sticker right next to the QR code sticker. Especially new customers may not yet know how to scan the QR code.

QR Pay sticker

Monitor Incoming Payments

Payments generated via QR codes can be found, like all other transactions, in the merchant administration of your Payrexx account under Payments > Transactions. Using the filter function, you can specifically search for a particular QR code. For more information, please refer to the corresponding article:

Transactions

After each successful payment, a payment confirmation is also sent via email, which is sent by default to both the customer and the account owner. In the QR code edit mode, you can add additional email recipients.

If you want to verify the payment on the spot, you can ask the customer to show you the payment confirmation page on their mobile device.

Payouts

Payments generated via QR codes are transferred to your bank account as part of the regular payout process.

Testing QR code payments

Before providing your customers with the first QR code, you can test QR Pay. Learn how to do this in the following article:

Testing

Payment from the Customer's Perspective

This section explains how a payment with QR Pay is processed from the customer’s point of view:

  1. The customer opens the TWINT app on their smartphone.

  2. They scan the QR code using the TWINT app.

  3. The customer fills in the required fields and clicks "Pay".

  4. A payment confirmation is displayed on the screen.

  5. The customer receives the payment confirmation via email.

Scanning via the TWINT app

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