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On this page
  • Finding a Subscription
  • Subscription Status
  • Subscription Detail View
  • Exporting Subscriptions

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  1. Account and administration
  2. Payments

Subscriptions

In this article, you learn how to use recurring payments (subscriptions) in Payrexx.

Last updated 7 months ago

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The overview of your customers' subscriptions can be found in your Payrexx account under Payments > Subscriptions.

Finding a Subscription

The filter search function allows you to find a specific subscription. The following filter options are available:

  1. Status: Show only subscriptions with one of the following statuses: Active, in Notice, Cancelled, Failed, or Overdue.

  2. Currency: Show only subscriptions in a specific currency.

Subscription Status

Each transaction, including every subscription, has a status in Payrexx:

You can find an overview of all payment statuses in the following article:

Subscription Detail View

Click on the respective row to view more information about the specific subscription:

A window will open displaying the detailed view of the subscription:

  1. Details: Information about the subscription, such as currency and amount, the date when the subscription started, the associated page or, in this case, donation campaign, as well as the billing period, subscription duration, and cancellation notice.

  2. Payments: A list of all subscription payments received to date. In this case, six monthly payments have been received so far.

  3. Bill: The purpose of the donation as stated on the invoice.

  4. Customer information: The subscriber's address details.

  5. End subscription: The subscription can be terminated by clicking the red button.

For more information and instructions on implementing subscriptions, please refer to the following link:

Exporting Subscriptions

Subscriptions can be exported to an Excel or CSV file. You can find instructions on how to do this in the following support article:

Pages: Show only subscriptions belonging to a particular .

Donation: Show only subscriptions associated with a specific .

If it is a test payment, it will be labeled with the icon . For more information on testing payments, please refer to the following article:

page
donation campaign
Payment Status
Testing
Subscriptions
Export
Overview of all subscriptions in Payrexx
Filter functions for searching subscriptions
Payment status in the subscription overview
Opening the desired subscription by clicking on the row
Detailed view of a subscription in Payrexx