Accessibility

This article explains the measures Payrexx takes to make its payment pages as accessible as possible for users with visual or mobility impairments.

By default, Payrexx provides accessible payment pages (Terminal and Pages) that enable a simple and inclusive user experience for everyone – including individuals with visual or mobility impairments.

General Information

Payrexx payment pages follow the Web Content Accessibility Guidelines (WCAG) 2.1, conformance level AA, as well as the European standard for digital accessibility, EN 301 549.

Built-in accessibility features

The following features are standard on our payment pages:

• Full keyboard accessibility for all interactive elements (e.g. input fields, buttons)

• Compatibility with screen readers and assistive technologies

• Clear and unambiguous labeling of all form fields

• No flashing or distracting content

These measures enhance the user experience for individuals with disabilities and contribute to an overall user-friendly design.

Custom Color Settings by Merchants

Most color and contrast settings on the payment pages can be customized by merchants in the Look & Feel section of their Payrexx account. This includes:

• Background and text colors

• Button colors and highlights

Recommendations

When selecting colors, ensure sufficient contrast so that text and interactive elements remain easily readable for users with visual impairments:

• Minimum contrast ratio of 4.5:1 between text and background, in accordance with WCAG 2.1, level AA

• Use of contrast-checking tools such as:

  • WebAIM Contrast Checker

  • Contrast Ratio Tool

Responsibility

While Payrexx provides the technical framework for accessible payment pages, responsibility for individual color customizations and their readability lies with you as the merchant.

A high level of accessibility not only improves usability but also has a positive impact on your conversion rate – and demonstrates professionalism and a commitment to inclusion.

Questions or Support

If you have any questions about the accessibility of our payment pages or need assistance with color customization, our support team will be happy to help:

Payrexx Support Portal