# Bancontact

## General

Bancontact is a payment system from Belgium that allows customers to make secure, contactless payments online and at the point of sale using their bank card or smartphone.

In the 1980s, Bancontact was one of the first electronic payment methods in Belgium. Today, it is the most widely used payment system in the country. Bancontact is also used by customers in the Netherlands, Luxembourg, and France. Additionally, international purchases can be made with Bancontact, which makes offering this payment method attractive for merchants from other countries as well.

### Links

* Information about Bancontact on the [Payrexx](https://payrexx.com/en/bancontact) website
* [Bancontact](https://www.bancontact.com/en) website

## Features

### Payment types

* ✅ One-time payment
* ✅ Refund
* ✅ Partial refund
* ✅ Pre-authorization
* ✅ Tokenization
* ❌ Recurring payments (Subscription)

## Country Availability

Bancontact is available within [Payrexx Pay Plus](https://docs.payrexx.com/merchant/english/payment-provider/payrexx-pay). The payment method is therefore available to merchants based in :flag\_ch: Switzerland, :flag\_li: Liechtenstein, :flag\_at: Austria, :flag\_de: Germany, :flag\_it: Italy, :flag\_fr: France, :flag\_lu: Luxembourg, :flag\_dk: Denmark, and :flag\_bg: Bulgaria:

{% content-ref url="../../country-availability" %}
[country-availability](https://docs.payrexx.com/merchant/english/payment-provider/country-availability)
{% endcontent-ref %}

## Fees

The transaction fees vary depending on the Payrexx [plan](https://docs.payrexx.com/merchant/english/account/settings/plan-and-billing) you choose. For more information, please refer to our [pricing overview](https://payrexx.com/en/prices).

## Setup

{% hint style="info" %}
Please note that you must be [logged](https://login.payrexx.com/en) in to Payrexx before you begin. If you do not have an account yet, please [register](https://signup.payrexx.com/en/email-validation/) with Payrexx.
{% endhint %}

To receive payments via Bancontact, you simply need to activate the payment method in your Payrexx account. Follow these steps:

* Navigate to **Payment Providers** in the main menu of your merchant administration.
* Click on "Configure" next to Payrexx Pay Plus:

<div align="left"><figure><img src="https://1455115231-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MYJhU4qriZCz_Wxs0T0-887967055%2Fuploads%2F1vExZ4Oi25JK6bvWQpyO%2Fimage.png?alt=media&#x26;token=2d6fe9ad-62cf-44d4-bc62-85319e0be1a2" alt=""><figcaption><p>Starting the configuration of Payrexx Pay Plus</p></figcaption></figure></div>

* Scroll down a bit and check the box next to "Bancontact":

<div align="left"><figure><img src="https://1455115231-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MYJhU4qriZCz_Wxs0T0-887967055%2Fuploads%2FW51Q45X9pzetAFTngGg5%2Fimage.png?alt=media&#x26;token=b085cb40-0a7b-4eb2-a1a1-b4094c2fbfa4" alt=""><figcaption><p>Activation of the payment method "Bancontact" in Payrexx Pay Plus</p></figcaption></figure></div>

* Complete the configuration by clicking "Save" at the bottom right of the page.

{% hint style="success" %}
The payment method is activated. Your customers can now pay with Bancontact.
{% endhint %}

## Payment with Bancontact From The Customer's Perspective

In this section, you will learn how a payment with Bancontact works.

1. The customer fills in the required fields and selects the payment method "Bancontact":

<div align="left"><figure><img src="https://1455115231-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MYJhU4qriZCz_Wxs0T0-887967055%2Fuploads%2FQKsqMNN7tK3fHKdYv0Fm%2Fimage.png?alt=media&#x26;token=6663c487-b768-45f4-87d1-3e8ed5e4e91d" alt="" width="402"><figcaption><p>Selecting the payment method "Bancontact"</p></figcaption></figure></div>

2. The customer provides their email address and the name associated with their bank account, then clicks the green "Pay" button:

<div align="left"><figure><img src="https://1455115231-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MYJhU4qriZCz_Wxs0T0-887967055%2Fuploads%2FZk7teg226dLI5WW7NsAq%2Fimage.png?alt=media&#x26;token=0cc102ba-f215-4731-9fc5-83f997b7f969" alt="" width="401"><figcaption><p>Triggering the payment in Payrexx</p></figcaption></figure></div>

3. Payrexx redirects the customer to the Bancontact website. The customer has two options there:
   1. Scanning the displayed QR code using the Bancontact app and completing the payment
   2. Paying with the Bancontact card

<div align="left"><figure><img src="https://1455115231-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MYJhU4qriZCz_Wxs0T0-887967055%2Fuploads%2F7qc1ZWFAIHLmILnXu92V%2Fimage.png?alt=media&#x26;token=7b366590-fc4b-4237-a412-e5e75fe9cdc7" alt=""><figcaption><p>Completing the payment with Bancontact</p></figcaption></figure></div>


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