Payment Status

This list includes all payment statuses, indicating when they occur and what they mean.

Payment statusDescription

  • The transaction was successfully processed.

  • The customer has intentionally canceled the payment process.

  • The 3-D Secure authentication was denied.

  • The 3-D Secure authentication was not successfully completed.

  • The card issuer declined the transaction processing.

  • There were insufficient funds on the card.

  • The payment processing exceeded the payment provider's time limit.

  • An error occurred during the payment processing.

  • The payment has been initialized and its status will be updated in the next few hours or days.

Note: For manual payment methods, the status can be manually adjusted.

  • The entire transaction amount has been refunded.

  • A partial refund of the transaction has been processed.

  • Tokenization has occurred, and the card can be charged recurrently in the future.

  • The amount from the pre-authorization has been charged.

  • Tokenization has occurred, but the amount has not yet been charged.

  • A specific amount has been reserved on the card and is available for withdrawal in the coming days.

  • The customer has disputed the payment with their bank. You can accept the dispute or submit evidence through the transaction detail view.

  • The evidence you submitted is still under review.

  • The customer's bank has determined that you, as the merchant, are in the right. The dispute is thus resolved.

  • The customer's bank has determined that the buyer is in the right. The dispute is thus resolved.

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