Subscription
Learn where recurring payments (subscriptions) are located in Payrexx and how to manage them.
The overview of your customers' recurring payments (subscriptions) can be found in your Payrexx account under Payments > Subscriptions:
Finding a Subscription
The filter search function allows you to find a specific subscription. The following filter options are available:
Status: Show only subscriptions with one of the following statuses: Active, in Notice, Cancelled, Failed, or Overdue.
Currency: Show only subscriptions in a specific currency.
Pages: Show only subscriptions belonging to a particular page.
Donation: Show only subscriptions associated with a specific donation campaign.
Subscription Status
Each transaction, including every subscription, has a status in Payrexx:
You can find an overview of all payment statuses in the following article:
Payment StatusStatus Subscriptions
Next to each transaction, you can see the corresponding status. An overview of all possible statuses and their description can be found here:
Payment StatusSubscription Details
Click on the respective row to view more information about the subscription:
A window will open displaying the detailed view of the subscription:
Details: Information about the subscription, such as currency and amount, the date when the subscription started, the associated page or, in this case, donation campaign, as well as the billing period, subscription duration, and cancellation notice.
Payments: A list of all subscription payments received to date. In this case, six monthly payments have been received so far.
Bill: The purpose of the donation as stated on the invoice.
Customer information: The subscriber's address details.
End subscription: The subscription can be terminated by clicking the red button.
For more information and instructions on implementing subscriptions, please refer to the following link:
SubscriptionExporting Subscriptions
Subscriptions can be exported to an Excel or CSV file. You can find instructions on how to do this in the following support article:
ExportLast updated