# Transaction Details

To view the details of a transaction, simply click on the respective row:

<div align="left"><figure><img src="https://1455115231-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MYJhU4qriZCz_Wxs0T0-887967055%2Fuploads%2FYcJbBt38OUBhFugZE8Bc%2Fimage.png?alt=media&#x26;token=52fec500-b787-4eb5-b444-b623b70ecd04" alt=""><figcaption><p>Click on a transaction to view the details.</p></figcaption></figure></div>

After that, the window with the detailed view of the transaction opens:

<div align="left"><figure><img src="https://1455115231-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MYJhU4qriZCz_Wxs0T0-887967055%2Fuploads%2FG4vxf4VkLcgLVBc5DWbJ%2Fimage.png?alt=media&#x26;token=49d2f253-8102-4ed5-a9c6-d7fd57605b84" alt=""><figcaption><p>Transaction detail view</p></figcaption></figure></div>

In the detail view, you have the option to refund a payment, among other things.

### Refunds

Payments made through [Payrexx Pay](https://docs.payrexx.com/merchant/english/payment-provider/payrexx-pay), [Payrexx Pay Plus](https://docs.payrexx.com/merchant/english/payment-provider/payrexx-pay) and [PayPal](https://docs.payrexx.com/merchant/english/payment-provider/external-payment-provider/wallets-and-more/paypal) can be refunded using the "Refund" button.

{% hint style="info" %}
If the "Refund" button is not visible, the transaction cannot be refunded through Payrexx. In this case, the refund must be processed using an alternative method outside of Payrexx.
{% endhint %}

You can find more information about refunds and partial refunds in the following article:

{% content-ref url="../../payment/functionalities/refunds" %}
[refunds](https://docs.payrexx.com/merchant/english/payment/functionalities/refunds)
{% endcontent-ref %}

### Information on declined payments

If a payment fails due to 3D Secure (3DS), you can find further details about the reason in the transaction information:

<div align="left"><figure><img src="https://1455115231-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MYJhU4qriZCz_Wxs0T0-887967055%2Fuploads%2F8C2pMuDa0VsdjCVzEswk%2Fimage.png?alt=media&#x26;token=09235573-4dd7-4873-8435-2b69990844bb" alt=""><figcaption><p>Example of a payment that failed due to an incorrect PIN</p></figcaption></figure></div>

<div align="left"><figure><img src="https://1455115231-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MYJhU4qriZCz_Wxs0T0-887967055%2Fuploads%2FuUKkyaHxyGGUPf6yVVnM%2Fimage.png?alt=media&#x26;token=23314e68-8c6f-422f-b735-4c48b438a222" alt=""><figcaption><p>Example of a payment that failed due to an invalid card</p></figcaption></figure></div>

An overview of the various error messages and their meanings can be found in the following article:

{% embed url="<https://docs.payrexx.com/merchant/english/payment/payment-status#detailed-information-in-the-payment-details>" %}

## Webhooks

By clicking on "Trigger webhook," you can manually trigger your installed webhook. You can find more information about webhooks here.

{% content-ref url="../webhooks" %}
[webhooks](https://docs.payrexx.com/merchant/english/account/webhooks)
{% endcontent-ref %}

## Transaction Export

To learn more about transaction export, please click on the following link:

{% content-ref url="export" %}
[export](https://docs.payrexx.com/merchant/english/account/payments/export)
{% endcontent-ref %}


---

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