Transaction Details

In this section of your Payrexx account, all transactions are displayed, and there is an option to export them.

To view the details of a transaction, simply click on the respective row:

Click on a transaction to view the details.

After that, the window with the detailed view of the transaction opens:

Transaction detail view

In the detail view, you have the option to refund a payment, among other things.

Refunds

Payments made through Payrexx Pay, Payrexx Pay Plus and PayPal can be refunded using the "Refund" button.

If the "Refund" button is not visible, the transaction cannot be refunded through Payrexx. In this case, the refund must be processed using an alternative method outside of Payrexx.

You can find more information about refunds and partial refunds in the following article:

Refunds and Partial Refunds

Information on declined payments

If a payment fails due to 3D Secure (3DS), you can find further details about the reason in the transaction information:

Example of a payment that failed due to an incorrect PIN

Example of a payment that failed due to an invalid card

An overview of the various error messages and their meanings can be found in the following article:

Payment Status | ENGLISH | Docsdocs.payrexx.com

Webhooks

By clicking on "Trigger webhook," you can manually trigger your installed webhook. You can find more information about webhooks here.

Webhooks

Transaction Export

To learn more about transaction export, please click on the following link:

Export