# Transaction Overview To view all your transactions, go to **Payments > Transactions** in the main menu of your merchant dashboard:

The transaction overview is organized into the following columns: * **Status:** The payment status of the transaction. For more information, please refer to the [payment status](#payment-status) section. * **Risk:** The risk level associated with the transaction. * **Type:** The transaction type (further details can be found in the Transaction Type section). * **Amount:** The currency and total amount of the transaction. * Payment Method: The chosen payment method (e.g., TWINT, Mastercard, or American Express). * **Description:** A description of the transaction. * **Customer:** The customer's first and last name. * **Date:** The date and time of the transaction: * For transactions within the last 24 hours, the display shows "XY hours/minutes ago" or "Yesterday". * For older transactions, the specific date and time are shown. ## Finding Payments To find a specific transaction, we recommend using the free-text search field:

Search field for locating specific transactions

You can search using the following information: * Transaction ID (UUID) * Customer's first or last name * Customer's city/place of residence * Customer's email address ## Filtering Payments The transactions displayed in the list can be narrowed down using the

field. You can filter by the following criteria:

Filter	Description and options
Status	Payment status (open, confirmed, cancelled, refund, disputed, declined, technical error, partially refunden, unknown, uncaptured, expired)
Currency	Currency (e.g., CHF, EUR, USD)
Type	E-Commerce, POS Terminal, Tap to Pay
Payment method	Payment method (e.g., Visa, TWINT, PayPal, Google Pay)
Payment service provider	Payrexx Pay, Payrexx Pay Plus and external payment providers
Date from	Show payments from this date
Date to	Show payments up to this date
Pages *	Select a specific Pages shop
QR Code *	Select a specific QR code
Donation *	Select a specific donation campaign
Coupon Code	Select a specific discount code
Mode	Live or test payments

\*) These filters are only visible if the transaction list contains payments from the corresponding [e-commerce tools](/merchant/english/account/tools.md) ([Pages](/merchant/english/account/tools/pages.md), [QR Pay](/merchant/english/account/tools/qr-pay.md), [Donation](/merchant/english/account/tools/donation.md)). ## Deleting Payments Deleting payments is not possible in Payrexx. This applies regardless of whether the transactions are successful, failed, or cancelled. There are two primary reasons for this: **Data consistency** When a transaction is initiated, the payment information flows through a complex network of acquiring banks, credit card institutions, and payment providers, where it is processed. If a transaction were to be deleted in Payrexx, it would lead to reconciliation errors, and the data would no longer match. However, seamless consistency is essential for secure and traceable payment processing. **Legal retention period** As a financial service provider, Payrexx is subject to strict regulatory requirements. Among other compliance obligations, all transaction data must be stored securely for a minimum of 10 years. ## Payment Status Each transaction has a status that indicates whether the payment was successful or, if not, why it could not be processed. For a complete overview of all payment statuses, refer to the following article: {% content-ref url="/pages/2Wwrfd29tECxcla4NCT7" %} [Payment Status](/merchant/english/payment/payment-status.md) {% endcontent-ref %} ## Test Payments If it is a test payment, it is marked with the label

located to the left of the description. In the screenshot above, all transactions except of the first one are test payments. For more information on testing payments, please refer to this article: {% content-ref url="/pages/-MdNTXs1Cj\_H0MnJqHLN" %} [Testing](/merchant/english/payment/testing.md) {% endcontent-ref %} ## Transaction Type The second column displays the transaction type. There are three types of transaction categories: * **E-Commerce**: Payments received through online channels * **Tap to Pay**: Payments received via [Tap to Pay](/merchant/english/taptopay/tap-to-pay-overview.md) * **POS Terminal**: Payments received through [POS terminals](/merchant/english/pos/pos-terminals-overview.md) ## Transaction Details To view the details of a transaction, simply click on the corresponding row:

Click on a transaction to view the details.

For more information regarding the detailed view of a transaction, please refer to the following article: {% content-ref url="/pages/85fHrBMFWAbeilJPVDP5" %} [Transaction Details](/merchant/english/account/payments/transaction-details.md) {% endcontent-ref %} ## Exporting Transactions Transactions can be filtered as required and exported to an Excel or CSV file. You can find out how this works in the corresponding chapter: {% content-ref url="/pages/00TC8Lzy4pzV4yOcVtw6" %} [Export](/merchant/english/account/payments/export.md) {% endcontent-ref %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.payrexx.com/merchant/english/account/payments/transaction-overview.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.