Creating and Managing Products
In this article, you will learn how to create products, also known as plans subscriptions, within the platform solution that connected merchants can subscribe to.
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In this article, you will learn how to create products, also known as plans subscriptions, within the platform solution that connected merchants can subscribe to.
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You can offer merchants different plans that vary in terms of features, services, pricing, and transaction fees.
In addition to creating a new plan, you can also edit an existing plan. For more information on this, refer to the relevant section.
To create a new plan, navigate to Products in the platform administration of your Payrexx account and click the button.
Various settings can be configured for the product, which are explained in the following sections:
In the first section, the following settings can be configured:
Name: Choose any name for the plan. The selected name will be displayed to merchants during signup and in the merchant administration under Plan and Billing.
Status: Define whether the plan is active or not. Inactive plans will not be visible to merchants.
Visible for merchants: If enabled, merchants will see the plan during signup and in the merchant administration under Plan and Billing. If disabled, the plan will be invisible to merchants.
Visible for administrators: Visibility: If enabled, platform administrators will see the plan in the back office and can assign it to merchants.
Automatic renewal: If this option is enabled, the plan will automatically renew at the end of its term. If disabled, the plan will not renew and will automatically be changed to the "Free" product upon expiration.
In the second section, you define which features are included in the plan and which are not:
Amount of user accounts: Define the maximum number of user accounts a merchant can create within their account. If left blank, it is possible for the merchant to create an unlimited number of accounts.
Multiple currencies: If disabled, the merchant can only accept payments in their default currency. If enabled, the merchant can activate additional currencies.
Multi-language support: If enabled, the merchant can activate multilingual functionality and offer their payment pages in multiple languages.
Look & Feel: If enabled, merchants can customize the Look & Feel of system-generated emails. If disabled, system emails will be sent using the platform's default design.
Reports: If enabled, merchants will see the Reports menu item in their back office.
Transaction exports: If enabled, merchants can use the transaction export function in their back office under Transactions and Reports.
Data export: If enabled, merchants can export customer data in their back office under Customers.
Custom domain: If enabled, merchants on this plan can set up a custom domain of their choice.
In this section, you define which e-commerce tools merchants on this plan can use and which they cannot:
Disable all tools: Enabling this toggle will disable all tools in merchant accounts. While they will still be visible in the main menu of the merchant backoffice, they will not be usable.
Pages: Enables or disables the Pages tool for merchants.
Paylink: Enables or disables the Paylink tool for merchants.
Invoice: Enables or disables the Invoice tool for merchants.
Donation: Enables or disables the Donation tool for merchants.
QR Pay: Enables or disables the QR Pay tool for merchants.
Terminal: Enables or disables the Terminal tool for merchants.
API and Webhooks: Enabling this toggle allows merchants to connect their Payrexx account under API and Plugins with their e-commerce system or another software solution.
Gateway functionality: If enabled, merchants can use the payment gateway via API.
Number of payment pages: This setting applies to the Pages tool and defines the maximum number of mini-shops a merchant can create.
In Payrexx, in addition to one-time payments and refunds, there are other payment functions. In this section, you define which of these are available to merchants on this plan:
Subscriptions: Enabling this toggle allows merchants to receive subscription payments.
Pre-authorizations: Enabling this toggle allows merchants to perform pre-authorizations.
Tokenizations: Enabling this toggle allows merchants to create tokenizations.
In this section, settings for payment providers can be configured:
Maximum number of external payment providers: If the field is left blank, merchants can set up an unlimited number of external payment providers. To limit the number, enter the desired maximum number in the field.
Only test payments permitted: If enabled, merchants will only see payment providers in their backoffice that are in test mode. As a result, only test payments can be processed, not live payments.
Manual payment providers available: Enabling this toggle allows merchants to set up and activate manual payment providers such as Bill, Reka-Check, or Advance Payment.
In this section, settings for the display of the plan can be configured:
Highlight the most popular product: If enabled, the most sold product will be displayed as the best-seller to new merchants during the registration process.
Product description: An optional description of the product can be added, which will be shown to new merchants during the registration process.
Multilingual: By clicking "Multilingual", the product description can be entered in up to 13 languages.
In this section, the prices for the plan are defined. Different prices and discounts can be set for different subscription periods.
In addition to entering a specific price, it is also possible to leave the field blank or enter the value "0":
Blank field: A blank field means that the corresponding plan duration will not be displayed to the merchant and therefore cannot be selected.
Value "0": If the value is "0," the product is available to the merchant free of charge for the corresponding period.
For example, if you want to offer new merchants a free month to try out the payment solution, enter the value "0" for the price of 1 month.
Price for 1 month: Enter any price for the subscription with a 1-month duration, for example, EUR/USD/GBP/CHF 20.00.
Price for 1 year: Enter any price for the subscription with a 1-year duration, for example, EUR/USD/GBP/CHF 240.00.
Price for 2 years: Enter any price for the subscription with a 2-year duration, for example, EUR/USD/GBP/CHF 408.00.
Price for 3 years: Enter any price for the subscription with a 3-year duration, for example, EUR/USD/GBP/CHF 504.00.
The discount you enter in the respective field is for communication purposes only and will be displayed to merchants during product selection. However, the system will not calculate prices based on the entered discount, as shown in the example of the 2-year plan:
1 year: EUR/USD/GBP/CHF 240.00
2 years: EUR/USD/GBP/CHF 408.00 (2 x 240 = 480 / 480 x 85% = 408)
The price of EUR/USD/GBP/CHF 408.00 for the 2-year plan already includes the 15% discount.
Please make sure never to set the transaction fees lower than those offered to you by Payrexx (your Buy Rate).
In this section, you define the transaction fees that you will charge the connected merchants for transactions using payment methods from Payrexx Pay and Payrexx Pay Plus.
The section is divided into e-commerce fees (online transactions) and POS fees (transactions at the point of sale):
In the following table, the transaction fees for online payments are recorded. The fees include a percentage-based fee and a fixed fee, as illustrated by the following example of a domestic transaction of CHF 100.00 with Visa:
Amount: CHF 100.00
Percentage fee: CHF 2.80 (2.8%)
Fixed fee: CHF 0.30
Transaction fee: CHF 3.10 (2.80 + 0.30)
For credit card transactions, the following types of fees are differentiated:
Domestic: Domestic transactions; both the merchant and the credit card are in the same country.
Intra: Intraregional transactions; the merchant and the credit card are in the same region.
Inter: International transactions; the merchant and the credit card are in different regions.
For more information on card regions and fees, refer to the corresponding article.
For both e-commerce and POS fees, there is the option to set a minimum transaction fee:
This makes sense in order to generate a certain transaction fee for transactions with a low amount, as illustrated by the following example:
Example 1 – without minimum fixed fee:
Transaction amount: CHF 2.00
Transaction fee: CHF 0.03 (1.5% of CHF 2.00 plus CHF 0.05)
The transaction fee amounts to CHF 0.08.
Example 2 – with minimum fixed fee:
Transaction amount: CHF 2.00
Transaction fee: CHF 0.25 (Minimum fee of CHF 0.20 plus CHF 0.05)
The transaction fee amounts to CHF 0.25.
In the next table, the transaction fees for terminal payments at the Point of Sale are recorded. The fees include both a percentage-based fee and a fixed fee:
For POS fees, the distinction is not only made between Domestic, Intra, and Inter, but the options Credit, Debit, Consumer, and Corporate are also available:
Debit: Debit card
Credit: Credit card
Consumer: Individual
Corporate: Company
In the additional contract settings, payout fees and an additional fee for wallet payments can be defined:
Payout fee for daily payouts: The amount entered here is charged per payout when daily payouts are activated for the merchant. The fee will be deducted directly from the payout amount.
Payout fee for weekly payouts: The amount entered here is charged per payout when weekly payouts are activated for the merchant. The fee will be deducted directly from the payout amount.
Payout fee for monthly payouts: The amount entered here is charged per payout when monthly payouts are activated for the merchant. The fee will be deducted directly from the payout amount.
Payout fee for manual payouts: The amount entered here is charged per payout when manual payouts are activated for the merchant. The fee will be deducted directly from the payout amount.
Additional wallet fee: This field allows the merchant to be charged an additional fee for transactions made via wallets such as Google Pay, Apple Pay, and Samsung Pay.
If a merchant uses external payment providers, the transaction fees are billed directly by the respective provider. However, you have the option to charge the merchant additional fees, which will be due per transaction with your platform:
Additional fee per transaction: Enter the fee that the merchant must pay per transaction through external payment providers. The fee can consist of a percentage and a fixed amount.
Your product is now fully configured.
If you require more products than listed, please contact Payrexx's advisory team.
Please note that the products "Free" and "Trial" cannot be edited.
The combination means "domestic transaction by an individual using a debit card".
The combination means "intra-regional transaction with a company credit card".
Click the icon in the desired row to edit the product, following the instructions in the section Creating a New Product.
