# Beratung und Support

Wenn Du an den Plattformlösungen von Payrexx interessiert bist oder Fragen zu Deiner bestehenden Plattform hast, freut sich unser[ Beratungsteam](#beratungsteam-plattformen) auf Deine Kontaktaufnahme.

Für anwendungsspezifische Fragen oder bei technischen Problemen bitten wir Dich, unsere [Support-Plattform](#support-team) zu nutzen.

## Beratungsteam Plattformen

* E-Mail: <platform@payrexx.com>
* Telefon: +41 33 550 00 10

### Kontakte des Beratungsteams

| <p><strong>Andrea Hilfiker</strong><br>Head of Sales<br><a href="mailto:andrea.hilfiker@payrexx.com"><andrea.hilfiker@payrexx.com></a><br>+41 33 550 00 10<br>Sprachen: <span data-gb-custom-inline data-tag="emoji" data-code="1f1e8-1f1ed">🇨🇭</span> <span data-gb-custom-inline data-tag="emoji" data-code="1f1e9-1f1ea">🇩🇪</span> <span data-gb-custom-inline data-tag="emoji" data-code="1f1ec-1f1e7">🇬🇧</span><br><br><img src="https://lh5.googleusercontent.com/jql-93ElaN6aQ7e7H3DuljUmdvwf1MiohqxLo6dKpUtaXR91Bxx-JPrMz3Pi4Td-t8GM86Zh4Set_TnkOln9l2CZCU0XmpphU-lOUtrv8OSginZLzbq3sbQtuaFtsk7GS0lIzFb3vg" alt="" data-size="original"><br></p>                                                                                                                     | <p><strong>Fabrice Knecht</strong><br>Key Account Manager / Partner<br><a href="mailto:fabrice.knecht@payrexx.com"><fabrice.knecht@payrexx.com></a><br>+45 61 68 83 69<br>Sprachen: <span data-gb-custom-inline data-tag="emoji" data-code="1f1e8-1f1ed">🇨🇭</span> <span data-gb-custom-inline data-tag="emoji" data-code="1f1e9-1f1ea">🇩🇪</span> <span data-gb-custom-inline data-tag="emoji" data-code="1f1ec-1f1e7">🇬🇧</span> <span data-gb-custom-inline data-tag="emoji" data-code="1f1e9-1f1f0">🇩🇰</span><br></p><p><img src="https://lh4.googleusercontent.com/bowoUtVkjUEkZRlBUqkYSFrq5iEAG0zLYzCgJIBBpFbUqhBpLsOdejrJ548vdLZy9s-APt3TEuMO0qpdWwKmiTpO0eHQSWhL0PxgmMJ6nEuwqekzdhC6QuM8gnVlqObQ796hW9aNwg" alt=""><br></p>                                                                               |
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| <p><strong>Andrea Hilfiker</strong><br>Head of Platform Partnerships<br><a href="mailto:viktoria.sefrin@payrexx.com"><viktoria.sefrin@payrexx.com></a></p><p>+41 33 550 00 10<br>Sprachen: <span data-gb-custom-inline data-tag="emoji" data-code="1f1e8-1f1ed">🇨🇭</span> <span data-gb-custom-inline data-tag="emoji" data-code="1f1e9-1f1ea">🇩🇪</span> <span data-gb-custom-inline data-tag="emoji" data-code="1f1ec-1f1e7">🇬🇧</span> <span data-gb-custom-inline data-tag="emoji" data-code="1f1eb-1f1f7">🇫🇷</span><br><br><img src="https://3230760650-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FOYBmWatLYJdLNb236XGk%2Fuploads%2F11MzPODUxI53Sd109LlR%2FIMG_8272.jpg?alt=media&#x26;token=62769829-2277-4ac3-94c5-e154adc726a0" alt=""></p> | <p></p><p><strong>Joël Blum</strong><br>Head of Partner & Merchant Solutions<br><a href="mailto:joel.blum@payrexx.com"><joel.blum@payrexx.com></a><br>+41 33 550 00 10<br>Sprachen: <span data-gb-custom-inline data-tag="emoji" data-code="1f1e8-1f1ed">🇨🇭</span> <span data-gb-custom-inline data-tag="emoji" data-code="1f1e9-1f1ea">🇩🇪</span> <span data-gb-custom-inline data-tag="emoji" data-code="1f1ec-1f1e7">🇬🇧</span> <span data-gb-custom-inline data-tag="emoji" data-code="1f1eb-1f1f7">🇫🇷</span> <span data-gb-custom-inline data-tag="emoji" data-code="1f1ee-1f1f9">🇮🇹</span><br><br><img src="https://lh6.googleusercontent.com/8ylZYQv3CeFSKn7VVnNy6I5e7zRfGZUqsEBJMxQGIXKFeUbgsO_L1rSOp9fVSM_0dpFf-pO1Gby8Wqq9u2Wuw6z0L85HpWFnvOb2rMEInVlNIHtmwUka8_pb-NotSNYWzW0ASlhRUw" alt=""><br></p> |
| <p><strong>Arunkumaran Pusparajah</strong><br>Junior Sales Manager <br><a href="mailto:arunkumaran.pusparajah@payrexx.com"><arunkumaran.pusparajah@payrexx.com><br></a>+41 33 550 00 10<br>Sprachen: <span data-gb-custom-inline data-tag="emoji" data-code="1f1e8-1f1ed">🇨🇭</span> <span data-gb-custom-inline data-tag="emoji" data-code="1f1e9-1f1ea">🇩🇪</span> <span data-gb-custom-inline data-tag="emoji" data-code="1f1ec-1f1e7">🇬🇧</span> </p><p><br><img src="https://3230760650-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FOYBmWatLYJdLNb236XGk%2Fuploads%2FQpYNeBaljpavwinNMUiy%2Farunkumaran_pusparajah.jpg?alt=media&#x26;token=e4ff0fab-cc23-493e-9dd7-763a0016114d" alt=""></p>                                                      | <p></p><p><strong>Ernest Kasper</strong><br>Sales Manager<br><a href="https://app.gitbook.com/u/bASWmX3fRKdRNCYpJeWGNEnGFtr2"><ernest.kasper@payrexx.com></a><br>+41 33 550 00 10<br>Sprachen: <span data-gb-custom-inline data-tag="emoji" data-code="1f1e8-1f1ed">🇨🇭</span> <span data-gb-custom-inline data-tag="emoji" data-code="1f1e9-1f1ea">🇩🇪</span> <span data-gb-custom-inline data-tag="emoji" data-code="1f1ec-1f1e7">🇬🇧</span> <span data-gb-custom-inline data-tag="emoji" data-code="1f1eb-1f1f7">🇫🇷</span><br><br><img src="https://3230760650-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FOYBmWatLYJdLNb236XGk%2Fuploads%2FSEzN8EOaOAkCzTRwnQn5%2Fernest_kasper.jpg?alt=media&#x26;token=cc9090f9-b29b-4c85-aa42-acebc4dd30b5" alt=""><br></p>                         |

## Support-Team

Bei Fragen zur Nutzung von Payrexx, zur Verwaltung Deines Payrexx-Kontos oder bei technischen Problemen darfst Du Dich jederzeit über den folgenden Link an unser Support-Team wenden:

{% embed url="<https://support.payrexx.com/en/support/home>" %}