Invoicing

This article explains how to configure settings for the invoicing and dunning process.

To access the settings, navigate in the platform administration to Settings > Invoicing.

Using the following settings, you can define the deadlines for invoices and reminders sent to the connected merchants:

Setting up invoicing and dunning process parameters for connected merchants

1. Payment term in days: This number of days is set as the payment term on invoices. It defines how long the merchant has to settle their invoice.

2. First to fifth reminder emails for unpaid invoices: If the merchant does not pay within the payment term, up to five reminder emails are sent. In the example above, the first email is sent 15 days after the payment term expires, the second after 35 days, the third after 60 days, and so on.

3. Blocking: When enabled, the blocking process is carried out automatically.

4. Days until blocking: After this number of days, the merchant account is suspended, and the merchant can no longer receive live payments.

5. Days until deactivation: After this number of days, the merchant account is deactivated, and the merchant can no longer log in.

Finally, click the green button at the bottom right to save your settings.