Emails

This article explains where to find the e-mails that are automatically sent to your merchants and how to edit their content.

Navigate in your platform administration to Settings > E-mails to access the system e-mails.

Emails

The list shows all notification e-mails that are automatically sent by your platform to your merchants. To edit the content of an e-mail, simply click on the language code on the right-hand side.

Only e-mails with a green-highlighted language code are active and sent automatically. If the language codes are greyed out, the e-mail will not be sent automatically.

List of notifications sent by your platform via e-mail to merchants

Using Placeholders

Payrexx allows you to integrate various placeholders into the e-mail template to display dynamic, personalized content.

Click the white "Show Placeholders" button at the top of the window to view the complete list of available placeholders.

List of available placeholders

The placeholder [SLOGAN] can only be used if it is filled with content under Settings > Contact Details in the "Advanced Settings" section. For more information, please refer to the relevant article.

Sending a Test Email

After you have edited the content of the e-mail, we recommend sending a test e-mail to ensure that the content is displayed as intended. To do this, enter your e-mail address in the field below and click the Save button at the bottom right.

Sending a test email to verify changes