> For the complete documentation index, see [llms.txt](https://docs.payrexx.com/platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.payrexx.com/platform/english/appendix/consulting-and-support.md).

# Consulting and Support

On this page, you can find the contact persons responsible for your platform solution and learn how to reach our support team for application-related questions and technical issues.

If you are interested in Payrexx platform solutions or have questions about your existing platform, our [advisory team](#advisory-team) looks forward to hearing from you.

For application-specific questions or technical issues, please use our [support platform](#support-team).

## Platform Advisory Team

* Email: <platform@payrexx.com>
* Phone: +41 33 550 00 10

### Advisory team contacts

| <p><strong>Andrea Hilfiker</strong></p><p>Head of Sales</p><p><a href="mailto:andrea.hilfiker@payrexx.com"><andrea.hilfiker@payrexx.com></a><br>+41 33 550 00 10</p><p>Languages: <span data-gb-custom-inline data-tag="emoji" data-code="1f1e8-1f1ed">🇨🇭</span> <span data-gb-custom-inline data-tag="emoji" data-code="1f1e9-1f1ea">🇩🇪</span> <span data-gb-custom-inline data-tag="emoji" data-code="1f1ec-1f1e7">🇬🇧</span></p><p><br><img src="https://lh5.googleusercontent.com/jql-93ElaN6aQ7e7H3DuljUmdvwf1MiohqxLo6dKpUtaXR91Bxx-JPrMz3Pi4Td-t8GM86Zh4Set_TnkOln9l2CZCU0XmpphU-lOUtrv8OSginZLzbq3sbQtuaFtsk7GS0lIzFb3vg" alt="" data-size="original"><br></p>                                                             | <p><strong>Fabrice Knecht</strong></p><p>Key Account Manager / Partner</p><p><a href="mailto:fabrice.knecht@payrexx.com"><fabrice.knecht@payrexx.com></a></p><p>+45 61 68 83 69</p><p>Languages: <span data-gb-custom-inline data-tag="emoji" data-code="1f1e8-1f1ed">🇨🇭</span> <span data-gb-custom-inline data-tag="emoji" data-code="1f1e9-1f1ea">🇩🇪</span> <span data-gb-custom-inline data-tag="emoji" data-code="1f1ec-1f1e7">🇬🇧</span> <span data-gb-custom-inline data-tag="emoji" data-code="1f1e9-1f1f0">🇩🇰</span></p><p></p><p><img src="https://lh4.googleusercontent.com/bowoUtVkjUEkZRlBUqkYSFrq5iEAG0zLYzCgJIBBpFbUqhBpLsOdejrJ548vdLZy9s-APt3TEuMO0qpdWwKmiTpO0eHQSWhL0PxgmMJ6nEuwqekzdhC6QuM8gnVlqObQ796hW9aNwg" alt=""><br></p>                                           |
| --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| <p><strong>Viktoria Sefrin</strong><br>Inbound Sales Manager<br><a href="mailto:viktoria.sefrin@payrexx.com"><viktoria.sefrin@payrexx.com></a><br>+41 33 550 00 10<br>Languages: <span data-gb-custom-inline data-tag="emoji" data-code="1f1e8-1f1ed">🇨🇭</span> <span data-gb-custom-inline data-tag="emoji" data-code="1f1e9-1f1ea">🇩🇪</span> <span data-gb-custom-inline data-tag="emoji" data-code="1f1ec-1f1e7">🇬🇧</span> <span data-gb-custom-inline data-tag="emoji" data-code="1f1eb-1f1f7">🇫🇷</span></p><p><br><img src="https://lh3.googleusercontent.com/N9jOJ05bfrDP6knkQ3_HyU8eGJW45qAE3Qq604in2Rv6OucXEZt5EMtyvIdPtmsrs4BBeHkGoziRwRou1ZgUfgjkyq8LPlVplISFQSEroCcA50z1BIDVwD-t7ORSc-_qKCdT0krBgyg" alt=""><br></p> | <p><strong>Joël Blum</strong><br>Key Account Manager<br><a href="mailto:joel.blum@payrexx.com"><joel.blum@payrexx.com></a><br>+41 33 550 00 10<br>Languages: <span data-gb-custom-inline data-tag="emoji" data-code="1f1e8-1f1ed">🇨🇭</span> <span data-gb-custom-inline data-tag="emoji" data-code="1f1e9-1f1ea">🇩🇪</span> <span data-gb-custom-inline data-tag="emoji" data-code="1f1ec-1f1e7">🇬🇧</span> <span data-gb-custom-inline data-tag="emoji" data-code="1f1eb-1f1f7">🇫🇷</span> <span data-gb-custom-inline data-tag="emoji" data-code="1f1ee-1f1f9">🇮🇹</span></p><p><br><img src="https://lh6.googleusercontent.com/8ylZYQv3CeFSKn7VVnNy6I5e7zRfGZUqsEBJMxQGIXKFeUbgsO_L1rSOp9fVSM_0dpFf-pO1Gby8Wqq9u2Wuw6z0L85HpWFnvOb2rMEInVlNIHtmwUka8_pb-NotSNYWzW0ASlhRUw" alt=""><br></p> |

## Support Team

For any questions regarding the use of Payrexx, managing your Payrexx account, or technical issues, you can contact our support team at any time via the following link:

{% embed url="<https://support.payrexx.com/en/support/home>" %}


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