DocsPlatformDeveloperTicket

Invoices

This article explains how to allocate transaction fees to your merchants and how to send the corresponding invoices.

How Transaction Fees Are Charged

In Payrexx, the allocation of transaction fees varies depending on the payment provider:

Payrexx Pay and Payrexx Pay Plus

For transactions processed using payment methods from our in-house payment providers, Payrexx Pay and Payrexx Pay Plus, the transaction fees are directly deducted from the merchant's account and paid out to you as part of the regular payouts.

External payment providers

For all transactions processed via external payment providers, an invoice is automatically generated at the end of each month and sent to the merchant.

You can find an overview of these invoices in your Payrexx account under Invoices.

Invoices

In this section, you will learn how to find and manage invoices.

Overview

Under Invoices, all previously sent invoices for transaction fees from external payment providers are displayed. The following information and functions are available:

Overview of invoices for transaction fees from external payment providers

  1. Download: Click on "Download" and choose what you would like to download:

    • Last reminder as PDF

    • Last reminder as PDF (compatible with Pingen)

    • Invoices as PDF

    • CSV file with all invoices

  2. Filter: The filter options allow you to define which invoices are displayed. You can filter by payment status (paid, unpaid, etc.), date, and country, and there is also an option to display only invoices related to disputes.

  3. Invoices: In the main window, all invoices incurred so far are displayed.

Manage invoices

When you hover the cursor over an invoice, the following functions will appear:

Functions related to invoices

Show history

Click on the symbol to show the history of the invoice, such as when the invoice was sent and whether and when reminders were sent.

Copy invoice

Click on the symbol to copy the invoice.

Bank payment received

Click on the icon to manually mark an invoice as paid. This is useful if the merchant has not used the payment methods specified on the invoice but has made a bank transfer by other means. This function is only available for unpaid invoices.

View as a PDF

By clicking on the icon, the invoice is shown as a PDF.

Delete invoice

Delete the invoice by clicking on the icon. This function is only available for unpaid invoices.

Last updated

Was this helpful?