Access and Login

In this article, you will learn how to log in to the platform administration and how merchants can register and log in on your platform.

Logging into the Platform Administration

Follow these steps to log in to the platform administration:

1. Open your browser and navigate to the platform administration login page: https://backoffice.example.com. Replace "example.com" with your platform's domain.

2. Log in using your email address and password.

Log in to the platform administration

If you do not know your password, you can reset it using the "Forgot password" link.

1. Follow the on-screen instructions to complete the two-factor authentication.

Two-factor authentication can be performed using the Google Authenticator App (Google Play | App Store) or the browser add-on (Google Chrome).

You have successfully logged into your platform administration.

Additional administrator accounts

You can create and manage additional user accounts directly in your back office. The exact number of user accounts included in your contract can also be found there.

User administration in Payrexx

If you click "Add", you can create a new user:

Adding a new user in Payrexx

Merchant Access

Learn how new merchants can register on your platform and how existing merchants can log in.

Registering as a new merchant

New merchants can register via the link https://signup.example.com, replacing "example.com" with your platform’s domain.

Logging in as an existing merchant

Existing merchants can log in via the link https://login.example.com, replacing "example.com" with your platform’s domain.