In this article, you will learn how TWINT's "Pay later" function works and how you can activate this feature as a Payrexx merchant.
The "Pay later" payment option allows TWINT users to decide at checkout whether to pay for their purchase immediately or within 30 days.
The new BNPL (Buy Now Pay Later) payment solution is a digital alternative to the traditional invoice purchase.
Process of a Payment with TWINT "Pay later"
The customer initiates a payment, selects TWINT as the payment method, and is redirected to the TWINT app. There, the options "Pay now" and "Pay later" are available. After logging in with the credit partner, the customer is taken to the payment overview. Once confirmed, the purchase is complete.
As a merchant, you can view the transactions made in your Payrexx account under Payments > Transactions.
Setting Up with Payrexx
Ensure you are logged into Payrexx before you begin. Don’t have an account yet? Register here.
In your merchant administration, navigate to Payment Providers > Payrexx Swiss Collecting > Configure, and activate TWINT by checking the appropriate box:
Step 2: Apply for TWINT "Pay later"
Apply for the TWINT "Pay later" payment feature using the registration form on our website:
Once your request has been reviewed by our onboarding team and TWINT, you will receive a confirmation email from us.
The activation of TWINT "Pay later" can take 3–7 business days.
The TWINT "Pay later" payment method has been activated for your customers.
Non-Approved Merchant Categories
Not all merchants can use TWINT "Pay later." Merchants whose Merchant Category Codes (MCC) appear in the following list are excluded from TWINT "Pay later".
FAQ
What transaction fees apply to me as a merchant?
The transaction fee for TWINT "Pay later" is 2.30%.
Are there any amount limits for customers?
The maximum amount limit can vary, with single transactions capped at a maximum of CHF 1 000,00 and an annual limit of CHF 5 000,00. When paying for purchases made using the "Pay later" feature, the usual limits of the respective TWINT app also apply. These limits may vary depending on the version – TWINT Prepaid or different issuing banks. The minimum transaction amount is generally CHF 10,00 but can also vary.
Do I have to specify TWINT "Pay later" as an additional payment option in my online shop?
No, you don't need to make any changes to your webshop. Your customers decide directly in the TWINT app at the time of payment whether they want to pay immediately or later.
Will all customers be able to use the "Pay later" function in the TWINT app?
The option to pay later is available to all TWINT users in the app, provided they are of legal age and reside in Switzerland. Additional conditions may be set by the issuer of the respective TWINT app. Swissbilling, the partnering company, also conducts further checks, including a credit assessment.
How can I deactivate TWINT "Pay later" as a merchant?
If you wish to deactivate TWINT "Pay later" or terminate the contract, you can inform us either through the form or by creating a ticket.
Will the money from TWINT "Pay later" transactions be paid out as usual?
Yes, depending on the defined payout interval, the money will be paid out to you in the usual manner.
Who assumes the default risk in cases where the customer does not pay?
The default risk is assumed by the credit partner, Swissbilling. The customer is first reminded and, if necessary, also sent reminders. For you as a merchant, TWINT "Pay later" is therefore secure and risk-free. Once a customer makes a purchase via TWINT "Pay later," the transaction is already confirmed, and you receive the money as usual from Payrexx.
