> For the complete documentation index, see [llms.txt](https://docs.payrexx.com/merchant/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.payrexx.com/merchant/english/pos/tutorials-newland-terminals/performing-transactions.md).

# Performing Transactions

## Contents

1. [Credit card transactions](#credit-card-transactions)
2. [TWINT transactions](#twint-transactions)
3. [Processing refunds](#processing-refunds)

### Credit card transactions

To accept a credit card payment, proceed as follows:

1. Enter the desired amount on the touchscreen, in the following example CHF 1.00:

<div align="left"><figure><img src="/files/IEPuKUGTrSxKfVaB973M" alt="" width="360"><figcaption><p>Entering the amount to be paid for a card payment </p></figcaption></figure></div>

2. Press the "Pay" button:

<div align="left"><figure><img src="/files/R119KyPCgNCl1Wi3UGdY" alt="" width="360"><figcaption><p>Initializing card payment</p></figcaption></figure></div>

### TWINT transactions

Proceed as follows to accept a payment with TWINT.

1. Enter the desired amount on the touchscreen, in the following example CHF 1.00:

<div align="left"><figure><img src="/files/0hVwjxzLSRjZMrrK6z0W" alt="" width="360"><figcaption><p>Entering the amount to be paid for a TWINT payment</p></figcaption></figure></div>

2. Press the "TWINT" button:

<div align="left"><figure><img src="/files/aBVUfqwxR0Pzx3y6cL1R" alt="" width="360"><figcaption><p>Initializing TWINT payment</p></figcaption></figure></div>

### Processing refunds

Proceed as follows to refund a payment on your Newland card reader:

1. Tap the icon in the top right of the screen to open the main menu.
2. Select the **Refund** option.

Depending on the payment method of the transaction to be refunded, select one of the following options:

<div align="left"><figure><img src="/files/hlWFIIrvnpF0AVCyCim5" alt="" width="360"><figcaption><p>Carrying out a refund on the terminal</p></figcaption></figure></div>

#### 1. Refunding a TWINT payment

* Press the TWINT button.
* Tap on the transaction you wish to refund.
* Press the "Refund" button.
* Enter the supervisor password and press "Confirm".

{% hint style="info" %}
The default supervisor password is 000000.
{% endhint %}

* The refund will be processed, and a receipt will be displayed on the screen.

If desired, you can print the receipt by pressing the printer icon.

#### 2. Refunding a card payment

* Press the "Card" button.
* Enter the admin password and press "Confirm".

{% hint style="info" %}
The default admin password is 000000. You can change this at any time under **Terminal management > Settings > Administrator options**.
{% endhint %}

* Hold the credit card you wish to refund against the terminal.
* The refund will be processed, and a receipt will be displayed on the screen.

{% hint style="warning" %}
Partial refunds are only available for TWINT transactions, not for credit card transactions.
{% endhint %}


---

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