Performing Transactions

On this page, you will learn how your customers can make payments via the Newland POS devices – using credit cards and TWINT.

Contents

1. Credit card transactions

2. TWINT transactions

3. Processing refunds

Credit card transactions

To accept a credit card payment, proceed as follows:

1. Enter the desired amount on the touchscreen.

2. Press the "Pay" button.

TWINT transactions

To accept a TWINT payment, proceed as follows:

1. Enter the desired amount on the touchscreen.

2. Press the "TWINT" button.

Processing refunds

Click the icon in the top right corner of the screen to open the main menu, and then select Refund. Depending on the payment method of the transaction you wish to refund, select either Phastpay (for TWINT) or card.

1. Phastpay

Refunding a TWINT payment

• Select the Phastpay logo.

• Tap on the transaction you wish to refund.

• Press the "Refund" button.

• Enter the supervisor password and press "Confirm".

The default supervisor password is 000000.

• The refund will be processed, and a receipt will be displayed on the screen.

• If desired, you can print the receipt by pressing the printer icon.

2. Card

Refunding a credit card payment

• Select the "Card" option.

• Enter the admin password and press "Confirm".

The default admin password is 000000. You can change this at any time under Terminal management > Settings > Administrator options.

• Hold the credit card you wish to refund against the terminal.

• The refund will be processed, and a receipt will be displayed on the screen.

Partial refunds are only available for TWINT transactions, not for credit card transactions.