Prevention

To understand how you, as a merchant, can prevent disputes, it's first important to understand what can trigger them.

The 7 Reasons For Disputes

When you are notified by Payrexx about the opening of a dispute, we always specify one of the following seven reasons.

Click on the relevant reason to learn how you can prevent disputes of this type as much as possible.

Fraudulent

Fraudulent credit card payments or "Friendly Fraud"

Credit not processed

A credit was not processed

Duplicate

A transaction was processed twice

Product not received

Product not received or received too late

Product unacceptable

Product not acceptable or inaccurate produce description

Subscription canceled

A cancelled subscription

Unrecognized

Other reasons or reason unknown